Funnel Tracking
Purpose
The step-by-step conversion paths worth watching closely — built directly from 01. Business Logic → User Flows.
Merchant Funnel
Waitlist joined → Account activated → Offer created → Offer published
→ First application received → First application approved → First sale accepted
Creator Funnel
Waitlist joined → Account activated → First application submitted
→ First application approved → Link generated → Link shared (proxy: first click received)
→ First sale attributed → First payout received
Why Track Funnels, Not Just Point Metrics
A point metric like "total sales" can look healthy while masking a specific broken step (e.g. plenty of campaigns published, but very few ever get an approved application — signaling a matching/discovery problem, not a checkout problem). Funnel tracking is what actually tells you where to intervene, consistent with the case study doc's original emphasis on identifying "failure modes" through usability testing — this is the same idea applied to live product data instead of a usability test session.
Open Questions
- None blocking — direct implementation of already-defined user flows; specific drop-off thresholds worth investigating will emerge once there's real usage data.
Update (2026-08-23): Campaign → Offer and Sale-Status Vocabulary Reconciled
Merchant Funnel corrected: "Offer created → Campaign published" treated Offer and Campaign as two separate funnel steps — there's no separate Campaign entity (01. Domain Model, 2026-08-23). Collapsed to "Offer created → Offer published," reflecting the Offer's own draft → live status transition. "First sale verified" is renamed "First sale accepted," matching 01. State Machines' reported → accepted/rejected model (see 11. Analytics → Events, updated same date).